PRIVACY POLICY

Last updated: April 16, 2026

SAS MEP Services LLC (“SAS MEP”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit sasmep.ae or engage with our services.

1. Information We Collect

We collect information that you voluntarily provide, including:

  • Name, email address, and phone number when you request a quote or contact us
  • Property details (type, size, number of rooms) for service quotations
  • Messages and enquiries submitted via our contact form or WhatsApp
  • Payment information when applicable (processed securely by third-party providers)

We also collect technical information automatically via cookies and analytics tools, including IP address, browser type, device information, and pages visited.

2. How We Use Your Information

  • To respond to your enquiries and provide quotes
  • To deliver HVAC services you’ve requested
  • To communicate about bookings, appointments, and service updates
  • To improve our website, services, and customer experience
  • To comply with legal and regulatory obligations in the UAE

3. Sharing Your Information

We do not sell your personal data. We may share information with trusted service providers who help us operate our business (e.g. email, analytics, payment processors), and where required by law or to protect our legal rights.

4. Cookies & Analytics

We use cookies and tools such as Google Analytics and Google Tag Manager to understand how visitors use our site. You can control cookies through your browser settings. Disabling cookies may limit some features of the site.

5. Data Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. No internet transmission is fully secure, but we work to keep your information safe.

6. Data Retention

We retain personal information only for as long as necessary to provide our services, meet legal and tax obligations under UAE law, and resolve disputes.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data, subject to legal retention requirements
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at info@sasmep.ae.

8. Third-Party Links

Our site may link to external sites (e.g. WhatsApp, Instagram, Facebook, TikTok, LinkedIn). We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated “Last updated” date.

10. Contact Us

For any questions about this Privacy Policy or how we handle your data, please contact us: